Privacy Policy

This is the Privacy Policy for ZenexCloud. It explains how we collect, use, and protect the information of our website visitors and customers. This policy is part of our Terms of Service and applies to all interactions with our website and services.

What Information Do We Collect?

When you visit our website or use our services, we may collect the following:

Automatically Collected Information:

  • IP address and browser type
  • Device type and operating system
  • Referring/exit pages and URLs
  • Date/time of visits and site usage behavior

Information You Provide::

  • Full name, company name, and contact details
  • Email address and billing address
  • Payment information (handled securely via third-party processors like Stripe or PayPal)
  • Login credentials (username, encrypted password)
  • Domain registration details (when applicable)

How We Use Your Information

We use your information to:

  • Provide and manage hosting, email, and domain services
  • Process payments and issue invoices
  • Register domain names and SSL certificates
  • Respond to customer support inquiries
  • Improve our infrastructure, services, and website experience

We may also use non-personally identifiable information for analytics and performance optimization.

Cookies and Tracking Technologies

We use cookies and third-party tools (such as Google Analytics and Facebook Pixel) to:

  • Analyze site traffic and user behavior
  • Show relevant ads on third-party platforms (where applicable)

You may disable cookies in your browser settings, though this may limit some features.

Data Sharing and Third Parties

We do not sell, rent, or share your personal data with unrelated third parties.

We may share your data with:

  • Domain registrars (e.g., for WHOIS records)
  • Payment processors (e.g., Stripe, PayPal)
  • Infrastructure providers (e.g., cPanel, Cloudflare)
  • Legal authorities if required by law

How We Protect Your Data

ZenexCloud applies multiple layers of security:

  • SSL encryption
  • Firewalls and DDoS protection
  • Role-based access control
  • Secure data centers with 24/7 monitoring

We comply with applicable data privacy standards, including GDPR, ISO/IEC 27001, and industry best practices.

We comply with applicable data privacy standards, including GDPR, ISO/IEC 27001 and and industry best practices.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to data processing for marketing
  • Withdraw consent (if consent was required)

To request any of the above, email us at privacy@zenexcloud.com.

Data Retention

We retain your data for as long as your account is active or as required to provide services, comply with laws, and resolve disputes.